Pi Customer Support
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Recent activity by Pi Customer Support-
How much margin/cash does Pi Securities require for taking a new position in my Thai Cash Balance account?
You will need to fund your account to 100% of the value of the positions you want to open. If you have further inquiries, please feel free to reach out to our "Customer Support team" via the foll...
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What return can I receive by participating in SBL with Pi Securities as a Lender?
The current interest rate that we pay to Lenders on Thai Equities holdings that they have loaned out is 3% annual percentage yield (APY) If you have further inquiries, please feel free to reach o...
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How do I receive corporate action related entitlements such as dividends if I own instruments affected by them?
For Thai equities - dividend payouts are made to your bank account directly (bank account that you used to open your first account(s) with us). For global equities - dividend payouts are made to yo...
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What do I need to know before opening a Cash Balance account with Pi Securities?
You will need to fund your account to 100% of the value of the positions you want to open. Your trading limit for opening new positions typically starts at 500,000 THB but can be increased at your ...
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How much margin/cash does Pi Securities require for taking a new position in my Thai Cash account?
You can open new positions as long as you have collateral in your account equivalent to at least 20% of the value of the positions you want to open. We accept collateral in the form of cash deposit...
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What is the cost of participating in SBL with Pi Securities as a Borrower?
The current interest rate that we charge to Borrowers on Thai Equities holdings that they have loaned out is 5.5% annual percentage rate (APR) If you have further inquiries, please feel free to rea...
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The app says my KYC and Suitability Test have expired. Why do I need to take this again?
As a regulatory requirement by Thai law, these records need to be updated every 1 or 2 years for all clients (depending on specific client levels of risk) If you have further inquiries, please fe...
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What do I need to know before opening a Cash account with Pi Securities?
You can open new positions as long as you have collateral in your account equivalent to at least 20% of the value of the positions you want to open. We accept collateral in the form of cash deposit...
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How much initial margin does Pi Securities require for opening a new Derivatives position?
You fund your account with cash collateral to cover margin requirements for opening new positions. Every position you open has an initial margin and maintenance margin requirement. Margin requireme...
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How do I withdraw from a Global Equity account?
You can withdraw from your Global Equity account via Pi App. Here are the steps to withdraw. Log in to Pi App and navigate to 'Account' > 'Global (under My Wallets)' Click "Withdraw" Enter the a...