Pi Customer Support
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Recent activity by Pi Customer Support-
How do I receive corporate action related entitlements such as stock splits if I own instruments affected by them?
The app will take care of this automatically - you will receive all rightful entitlements automatically into the trading account your positions sit in. If you have further inquiries, please feel ...
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What type of Thai Equities accounts can I open with Pi Securities?
For clients looking to trade Thai Equities, we offer a choice of three account types : Cash Balance, Cash account, and Credit Balance / SBL. We recommend new clients start their journey with the Ca...
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How much margin/cash does Pi Securities require for taking a new position in my Thai Cash Balance account?
You will need to fund your account to 100% of the value of the positions you want to open. If you have further inquiries, please feel free to reach out to our "Customer Support team" via the foll...
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What return can I receive by participating in SBL with Pi Securities as a Lender?
The current interest rate that we pay to Lenders on Thai Equities holdings that they have loaned out is 3% annual percentage yield (APY) If you have further inquiries, please feel free to reach o...
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How do I receive corporate action related entitlements such as dividends if I own instruments affected by them?
For Thai equities - dividend payouts are made to your bank account directly (bank account that you used to open your first account(s) with us). For global equities - dividend payouts are made to yo...
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What do I need to know before opening a Cash Balance account with Pi Securities?
You will need to fund your account to 100% of the value of the positions you want to open. Your trading limit for opening new positions typically starts at 500,000 THB but can be increased at your ...
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How much margin/cash does Pi Securities require for taking a new position in my Thai Cash account?
You can open new positions as long as you have collateral in your account equivalent to at least 20% of the value of the positions you want to open. We accept collateral in the form of cash deposit...
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What is the cost of participating in SBL with Pi Securities as a Borrower?
The current interest rate that we charge to Borrowers on Thai Equities holdings that they have loaned out is 5.5% annual percentage rate (APR) If you have further inquiries, please feel free to rea...
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The app says my KYC and Suitability Test have expired. Why do I need to take this again?
As a regulatory requirement by Thai law, these records need to be updated every 1 or 2 years for all clients (depending on specific client levels of risk) If you have further inquiries, please fe...
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What do I need to know before opening a Cash account with Pi Securities?
You can open new positions as long as you have collateral in your account equivalent to at least 20% of the value of the positions you want to open. We accept collateral in the form of cash deposit...