Pi Customer Support
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Recent activity by Pi Customer Support-
How many DRx are listed?
Here are the 5 DRx listings. AAPL80X - Underlying Security: Apple (Stock: AAPL) - Registered Company: Apple - Registered Market: Nasdaq TSLA80X - Underlying Security: Tesla (Stock: TSLA) - Registe...
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What are Global Equities and how can I start?
Pi’s Global Equities account gives you access to trade and invest in over 7,000 stocks and ETF’s from around the world starting on US (S&P and Nasdaq) and Hong Kong (HKEX) markets (more markets com...
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What is the Account Limit for a Global Equity account?
At launch all Global Equity accounts will have an Account Limit of $100,000 USD. You may make deposits into your Global account up to your Account Limit minus the Cost Value of any portfolio posi...
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How to deposit money through the Pi Financial App?
Deposit Steps on Pi Financial App ▶️ Deposit via QR Code ▶️ Deposit via ATS Deposit via QR Code 1. Go to “Account” on the menu tab 2. Choose the account type Note: Bank account name has to be mat...
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What are the fees for depositing and withdrawing money from a Global Equity account?
We do not charge fees for depositing and withdrawing THB <> USD to and from your global account. There is also the benefit of 24/7 deposits and withdrawals so you can always have money in your gl...
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What are the fees associated with Global Equity trading?
The commission fees for Global Equity trading are as follows. US Market 0.20% on the total amount per transaction. Additional: ADR Fee (American Depositary Receipt) of 0.02%-0.05%, specifically ...
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What is a limit order and are there any differences for Global Equities?
There are differences to how stop limit orders are executed between the US and Hong Kong markets due to the different market sessions. US Markets US Markets have Pre-Market and After-Market sessi...
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What is a market order and are there any differences for Global Equities?
All market orders made outside of Market trading hours will be queued for execution at the next open Market session. Market orders operate the same as the Thai stock market and will match the tra...
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Why does my line available and unused cash not change when I placed a market order?
The line available and unused cash values are only updated after a market order is fully executed. Please ensure there are enough funds to execute the order and accommodate price fluctuations in or...
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How do I edit my order for a global stock?
You can easily edit all your orders under the Order section on the Pi App. Here are the steps to edit an order. 1. Select 'Orders' > navigate to the order you want to edit > select "Change".2. Edi...