Pi Customer Support
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Activity overview
Latest activity by Pi Customer Support-
Pi Customer Support created an article,
How do I contact Pi Securities for further assistance?
If you have further inquiries, please feel free to reach out to our "Customer Support team" via the following official channels and we will get back to you as soon as possible. LINE @pisecurities...
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Pi Customer Support created an article,
The app says my KYC and Suitability Test have expired. Why do I need to take this again?
As a regulatory requirement by Thai law, these records need to be updated every 1 or 2 years for all clients (depending on specific client levels of risk) If you have further inquiries, please fe...
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Pi Customer Support created an article,
How do I receive corporate action related entitlements such as dividends if I own instruments affected by them?
For Thai equities - dividend payouts are made to your bank account directly (bank account that you used to open your first account(s) with us). For global equities - dividend payouts are made to yo...
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Pi Customer Support created an article,
How do I receive corporate action related entitlements such as stock splits if I own instruments affected by them?
The app will take care of this automatically - you will receive all rightful entitlements automatically into the trading account your positions sit in. If you have further inquiries, please feel ...
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Pi Customer Support created an article,
What do I need to know before participating in the SBL program from Pi Securities?
Pi Securities is pleased to provide a Securities Borrowing & Lending (SBL) program for Thai Equities. Our Cash Balance and Cash account types support participating in the SBL program as Lender. By ...
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Pi Customer Support created an article,
What do I need to know before I open a Bonds account with Pi Securities?
You can buy a Bond instrument from Pi Securities without having to deposit funding in advance. Instead, you can fund your purchase through the Automatic Transfer System (ATS) at the time of purchas...
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Pi Customer Support created an article,
What do I need to know before I open a Funds account with Pi Securities?
You can purchase units in a Mutual Fund via Pi Securities without having to deposit funding in advance. Instead, we can take the necessary funding from your bank account through the Automatic Trans...
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Pi Customer Support created an article,
What do I need to know before I open a Derivatives account with Pi Securities?
You fund your account with cash collateral to cover margin requirements for opening new positions. Every position you open has an initial margin and maintenance margin requirement. The value of you...
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Pi Customer Support created an article,
What do I need to know before opening a Global Equities account with Pi Securities?
You will need to fund your account to 100% of the value of the positions you want to open by depositing Thai Baht. Your deposits and withdrawals are always in Thai Baht. Your orders are automatical...
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Pi Customer Support created an article,
What can I expect when I access my Thai Equities account through the Pi Financial App?
Our personal trading and investments App, Pi Financial, fully supports Thai Equities accounts with Pi Securities. Any Cash Balance, Cash and Credit Balance / SBL account you have open with us are a...